Warning: You are using an outdated Browser, Please switch to a more modern browser such as Chrome, Firefox or Microsoft Edge.

Open with Edge
    
Contact us
Search


We pay
when your customers don’t

There are 3 main reasons Euler Hermes might be the right partner for you:

One of your clients has failed to pay you in the past

Why might your customer fail to pay you on time?
 

  • Process: you’ve sent the invoice to your usual contact. They share it with their accounts payable team. In some companies (especially the larger ones), 2 or 3 people will need to confirm the invoice before it’s paid out. This whole process could end up taking quite a bit of time.
  • Cash: they’re running out of cash and are prioritising their other suppliers.
  • Insolvency: your customer is on their way to bankruptcy

How does credit insurance help?
 

  • We pay when your customers don’t. Whether they’re paying late or going insolvent, we can step in.
  • We provide an early warning system to let you know which customers are most financially sound, so you can choose who to work with or who to offer credit to.

You have received a significant order from a client and are worried they won’t pay

Small businesses will buy credit insurance to secure an order that is larger than usual.

You know your customer and have been trading with them for a while. They’ve paid you consistently, up until now. But, this is a significant order, and the fact that you need to spend more is putting a strain on your cash flow. You’re worried you’ll be left with additional material or staff you can't use. What if your customer’s customers don’t pay them on time?

 

How does credit insurance help?
 

  • We provide peace of mind. Our credit analysts monitor businesses’ financial strength. They’ll be able to tell you if the level of exposure (this extra-large contract) is something your customer can pay for. They give you the confidence to take bold decisions and accept these larger contracts. If their risk assessment is not so positive, you’ll know you need to be more careful: ask for up-front payment, lower the amount…
  • If your customer fails to pay you, then we will step in and indemnify covered debts.

You are starting to trade with new clients and are not sure you can offer them credit terms.

Small businesses starting to trade with a new partner, especially when trading abroad.


You know your usual customers well, and you can tell when someone’s going to be late. Even when they’re late, you know they’ll pay. You’ve built this level of trust over time. However, this customer is new, and you haven’t built that relationship yet.

How does credit insurance help?
 

  • We can help reassure you that the companies you are trading with are strong enough to pay you.
  • If they do fail, we will pay out insured debts. So you can rest assured that you will get paid.

Our customer’s stories

Abbey Glass: the peace of mind to grow and trade

Abbey Glass has provided bespoke glass and glazing services for both commercial and domestic clients for over 20 years.

The business, based in South Wales, has gone from strength to strength, building strong corporate partnerships and working with high profile, household brands. If it’s got glass in it, on it, or bolted to it, we do it!

Read the article
More customer's stories

Get in touch with us today

Contact form

Please fill out this short form and we will be in touch.
At Euler Hermes we value your time and will try to respond to your enquiry on the same working day. ​
Some questions may take a little longer to answer, but we ​aim to provide you with a response within 3 working days.
​ ​
​ ​
As an entrepreneur you are constantly striving to build your business and you are always short of time. Every day you make decisions that combine chasing opportunities with managing risks. If a customer fails to pay the consequences can be serious – growth or even survival may be jeopardized. As a major player in trade credit insurance, bonding and fraud cover, we work closely with small and medium-sized companies that are investing for growth. We have listened to your needs and responded with insurance made the way you want it. Simplicity is trade credit insurance for entrepreneurs who want to manage risk professionally and grow their businesses with confidence.