If you have a question on claims or collection, have a look at our guides: how to place a debt for collection, how indemnification works, how to make a claim… and more!

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| Claims and Collection

How to log a collection case

How to place a debt for collection and what happens after? Find out how to log a collection case on our online portal by following our step-by-step infographic.

| Claims and Collection

Top 4 tips to ensure your claim will be paid

Discover the 4 top reasons why claims are rejected and what you can do to ensure the smooth payment of your next claim.

| Claims and Collection

How to make a claim in the event of an insolvency

If your customer becomes insolvent, then you can make a claim to retrieve money lost. Find out how to make a claim and what to expect once your claim is filed.

| Claims and Collection

Reporting overdue or adverse information

If your customer fails to pay on time, prompt reporting is crucial. Find out how and when to place a debt with us for collection and let us know of overdue payments.

| Claims and Collection

Understanding indemnification of collection and legal costs

If you have opted in for our collections service, we will contribute to the costs you pay when we make a collection for you. Find out how indemnification works.

| Claims and Collection

How to submit a claim - for simplicity clients

Where to find our claim form and which documents should you attach? Discover how to submit a claim by following our step-by-step infographic.

| Claims and Collection

10 reasons why you should use our collection services

Discover how we can help you collect your money whether your debt is covered or not under your Policy. Read now the top 10 reasons to use our debt collection services.

| Claims and Collection

What happens when you place a debt for collection

A Turnover Declaration helps calculate your trade credit insurance premium. Find out what information to include and how to avoid common mistakes.

8 results

Delivery fears as Santa hit by #logistics challenges

Santa’s decision to centralise manufacturing in a single global hub in Northern Lapland previously seemed a wise choice. However, amid the supply chain and other problems of late 2021, his business model is under strain.
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Starting to export: which countries pay quickly?

Thanks to Euler Hermes data, companies can reduce the risk of slow export payment — but must also reduce the risk to their cash flow if overseas customers fail to pay.
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Post-Christmas hangover likely for food and hospitality firms

January and February are traditionally tough for food and hospitality businesses, but in 2022 they may be particularly challenging. Read more!
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How to Protect Small Business Cash Flow by Choosing Your Customers

How can you pick the right customer to limit bad debt and safeguard your company’s cash flow? Check out our tips to protect your business against customer insolvency!
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Beware the credit risk iceberg

There are hidden credit risk threats in the new business environment. Find out how to avoid them
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Proforma payment: why cash isn’t always king

How can asking for cash in advance actually threaten growth? Euler Hermes reviews proforma trading
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The global post-pandemic economic recovery in numbers

How strong will the economic recovery and post-pandemic consumer spending habits be? Check out the key figures in our infographic.
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Five ways to seize growth opportunities and thrive post-pandemic

Check out our 5 action points to ensure your company will reap the benefits of the post-pandemic global recovery expected in 2021 and 2022.
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5 questions to ask on invoice finance

Factoring and other forms of invoice financing are ideal for companies wanting access to funding. Here are five key questions to ask before signing up.
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106 releases in total